Studio K Salon

Each client’s appointment is very important to us. We take great care to ensure scheduling is handled efficiently so that our clients receive the level of service and professionalism that they deserve when they book with us. Cancellations We understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, we require that you notify us at least 24 hours in advance. This helps us protect the time of our stylists and our clients, and ensures that we can continue to deliver upon our promise of exceptional service. Appointments canceled within 24 hours of your scheduled appointment will be charged 50 % of the service total. No call no shows will be charged 100% of the service total. And will need to be paid before your next appointment is scheduled. We understand that you have a busy schedule, and allow a grace period of 15 minutes after your scheduled appointment time. If you are more than 15 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s). If we do not hear from you within 15 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged. Deposits Some appointments require extra time and preparation to accommodate. Appointments that are very time-intensive and/or require materials to be specially purchased for the service (such as hair extensions, multi-process color, color correction, etc.) may require a deposit upon booking. This deposit fee is non-refundable. Deposit will be applied to your service total. Once again, thank you for supporting our business and taking the time to read through our cancellation/deposit policy.